Incredibles Screener Poblems? There are 3 members of ASIFA-Hollywood in my family. That means that 3 Pixar packages came to my door yesterday. The problem is that my daughter`s DVD of the Incredibles will not play at all. My disk and my son`s disk are fine but Raven`s disk comes up with a DISK ERROR.

I don`t want to look at any gift horse mouths. The Incredibles screener was an incredibly nice gesture on the part of Pixar. I know that they really had to rush the production of this screener to get it out to the membership of ASIFA and other Award voting guilds.

So there are 3 of us with disks in my house and 1 DVD player. No problem until my daughter goes away to school or something. Then I got the following e-mail from a friend.

Hi Larry,

As an ASIFA member I am now a very proud owner of an Incredibles screener DVD.

However I`m bummed to say that the quality on this particular disc is really bad. Its got pixles flying all over the place and the audio is skipping out, I've checked various chapters but no luck, still a mess. I plan to contact the company that sent the DVD out but just wanted to give you a heads up should other ASIFA members receive bad discs. I hope not.

Sorry to bother you with this but you`re the goto guy.

I hope I can get a disc to replace this one but at the same time I've seen
the movie three times and on the 16th it will be my fourth sitting.

Cheers.

My question now is are these isolated incidents? If anybody else has had problems with this pressing of the Incredibles screener please let me know at: larry@agni-animation.com

I can`t promise anything to anybody but if there are a lot of bad disks I will look into it and see if anything can be done.

More News on Screener Troubles From Steve, Long Time ASIFA Volunteer:

Nope, you and the other people aren't alone. I had to get a fresh one myself after a quick check. Tried mine in three different machines and none of them could read it. Ah well. That's what you get when you do a rush job....

Steve Gattuso

I will see what can be done about this and post it here.


More Info:

Hi Larry,

I had a very pleasant conversation with the people at Technicolor in regards to the disc not playing correctly. They asked for all my information and what kind of player I was using. They plan to send me out a new disc. If people should contact you I think its safe to point them in the direction of the security number that comes with the DVD its 909-974-2290,. They will need to say their a member of ASIFA Hollywood, Name, tracking number from the shipping label and what kind of DVD player they are using.

Now on a side note I tried a DVD player at work and it looks fine so maybe if people try a different player it will work fine. Maybe some DVD players are not compatible with the screener?

Thanks again Larry.

...Ira

I tried my daughter`s DVD on both my player and a couple at work. Even tried a computer DVD and still nothing. DISK ERROR. So I will be making that call myself.

  ¶ 5:12 AM